Data Protection Document

Privacy Policy MBI44

Your privacy is our priority. This document transparently explains how mbi44 collects, uses, stores, and protects your personal information when you use our platform.

Updated: 1 January 2026
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Data Sold to Third Parties
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User Data Access Right

mbi44 Privacy Commitment: We understand how important your privacy is. Every piece of information you share with us is handled with full responsibility, stored securely, and will not be used for any purpose other than those stated in this policy. By using the mbi44 platform, you agree to the terms described below.

Information We Collect

Mbi44 collects your personal information only when genuinely necessary to deliver the best service. Data collection is carried out transparently — you will always know what information is collected and why it is needed.

We collect two main categories of information: details you provide directly to us, and information gathered automatically when you use our platform.

Information Type Example How It Is Collected
Personal Information Full name, date of birth, identification card number Account registration / KYC
Contact Information Email address, phone number Registration form
Financial Information Bank account number, transaction history Deposits & withdrawals
Technical Information IP address, device type, web browser Automatically during use
Activity Data Gaming history, betting records Automatically during gameplay
We never collect more information than necessary. The KYC verification process is conducted in line with industry compliance requirements to ensure the safety of all mbi44 platform users.

How Your Information Is Used

Every piece of information collected by mbi44 has a clear and legitimate purpose. We do not use your data for purposes unrelated to the provision of platform services. The following are the primary purposes for which your personal data is used:

  • Account management — register, verify identity, and securely manage your user account
  • Transaction processing — process deposits, withdrawals, and all financial activity on the platform
  • Platform security — detect and prevent fraud, money laundering, and unauthorised access
  • Legal compliance — fulfil legal obligations and regulatory requirements
  • Service improvement — analyse usage patterns to improve the user experience
  • Service communications — send important notifications relating to your account, security, and platform updates
  • Customer support — resolve enquiries and complaints more efficiently and accurately

Mbi44 does not use your personal data for third-party marketing purposes or sell it to any other company. Any promotional communications we send are directly related to mbi44 services only, and you may opt out at any time.

Data Sharing & Disclosure

Mbi44 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in certain limited situations, your information may be shared with relevant parties as follows:

  • Payment service providers — to process your deposits and withdrawals securely through certified channels
  • Gaming technology providers — to operate games and ensure a smooth playing experience
  • Regulatory bodies and law enforcement — when lawfully required by law or court order
  • Companies within the mbi44 group — for internal administration and integrated service improvement purposes
  • Audit and compliance services — to ensure the platform operates in accordance with industry standards
All third parties we work with are bound by strict confidentiality agreements and must comply with our data protection policy. They are not permitted to use your information for any purpose other than what has been specified.

Security & Data Protection

Mbi44 continuously invests in high-grade security infrastructure to ensure your personal and financial data remains protected at all times. Our security systems are designed to defend against the latest cyber threats and keep the platform operating safely around the clock.

Our key security measures include full data encryption using 256-bit SSL protocol, real-time threat monitoring systems, isolation of sensitive data in protected environments, and regular security testing by independent experts.

  • End-to-end encryption for all communications between your device and mbi44 servers
  • Intrusion detection system (IDS) operating 24 hours a day
  • Automatic data backups and a comprehensive disaster recovery plan
  • Strict internal access controls — only authorised personnel may access user data
  • Compliance with PCI DSS security standards for financial data processing

While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role in keeping your account safe by using a strong password and never sharing your login credentials.

Cookies & Tracking Technologies

The mbi44 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Cookies are small text files stored on your device when you visit our platform.

  • Essential cookies — required for core platform functions such as login session verification and security
  • Performance cookies — collect information on how users interact with the platform for improvement purposes
  • Functional cookies — store user preferences such as language and display settings for convenience
  • Analytics cookies — helps us understand overall usage patterns without identifying individual users
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect certain features on the mbi44 platform. We do not use third-party cookies for advertising purposes.

Your Rights as a User

Mbi44 fully respects and recognises your rights over your personal data. As a user of our platform, you hold the following rights, which you may exercise at any time by contacting our support team:

  • Right of access — you may request a copy of all personal data we hold in relation to your account
  • Right to rectification — you may request correction of any inaccurate or outdated information
  • Right to erasure — you may request deletion of your personal data, subject to our legal obligations
  • Right to restriction — you may request that we restrict the processing of your data under certain circumstances
  • Right to data portability — you may request your data in a machine-readable format
  • Right to object — you may object to the processing of your data for specific purposes

Any requests relating to your personal data rights will be processed within 30 working days. For complex requests, we may require additional time, but you will be notified in advance.

Data Retention Period

Mbi44 retains your personal data for as long as your account is active or as required to provide our services. Once an account is closed, certain data may still be held for a specified period to fulfil legal obligations and audit requirements.

  • Identity verification (KYC) data is retained for a minimum of 5 years following account closure in accordance with legal requirements
  • Financial transaction records are retained for a period of 7 years for tax compliance and audit purposes
  • Customer support communication logs are retained for 2 years
  • De-identified analytics and usage data may be retained for a longer period

Once the retention period has ended, your data will be securely deleted using methods that ensure the information cannot be recovered.

Changes to the Privacy Policy

Mbi44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to you via in-platform notifications or email.

The date of the latest update will always be displayed at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your privacy. Continued use of the mbi44 platform following any amendments constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mbi44 handles your personal data, our team is ready to assist you. We are committed to addressing every enquiry seriously and professionally.

You can reach the mbi44 Data Protection Officer via live chat available on our platform 24 hours a day, 7 days a week. We aim to respond to all privacy-related enquiries within 3 working days.

For complaints that cannot be resolved directly with mbi44, you have the right to refer the matter to the relevant data protection authority in your region. mbi44 will always cooperate fully with any investigation conducted by the competent authorities.

You Have Full Control Over Your Data

Mbi44 ensures every user has full access to their data protection rights.

Data Access Right

Request a copy of all personal data we hold in relation to your account at any time.

Right to Rectification

Easily update or correct any inaccurate or outdated personal information.

Right to Erasure

Requests for deletion of your personal data are subject to applicable legal compliance requirements.

Portability Right

Obtain a copy of your data in a machine-readable format for transfer to another platform.

Right to Restriction

Restrict how we process your data in certain situations at your discretion.

Unsubscribe Right

Opt out of any promotional communications from mbi44 at any time.

Industry-Grade Privacy Protection

We invest in best-in-class technology and procedures to keep your data safe at all times.

256-bit SSL Encryption

The same encryption technology used by the world's leading financial institutions protects every bit of data transmitted between you and the mbi44 platform.

No Data Sales

Mbi44 has never sold and will never sell your personal information to any third party for marketing or commercial gain.

Regular Security Audits

Independent security experts conduct regular testing and audits of the mbi44 system to identify and address any vulnerabilities before they can be exploited.

Secure Infrastructure

Your data is stored in high-grade data centres with strict physical access controls, redundant cooling systems, and continuous automated backups.

Secure KYC Verification

Our KYC process uses the latest document verification technology to ensure your identity information is processed and stored at the highest level of security.

Clear Data Retention Policy

We set clear retention periods for each data category and ensure secure deletion once the data is no longer required.

Your Privacy Protected, Your Gaming Secured

With industry-grade data protection and a full commitment to user privacy, register with mbi44 today and enjoy a safe, exciting betting experience.

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